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All orders ship out of Los Angeles, we design all of our styles in-house. Caveat emptor. You can see an estimated delivery time for each style by going to the specific product page and selecting your size, and in your Order History on the My Account page and/or in your email confirmation. DO NOT BUY FROM THEM. Shop now at www.lucyinthesky.com. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Please make sure that the style is in original condition otherwise it may be sent back to you. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. A cookie is a small file which asks permission to be placed on your computer's hard drive. We may also share information with companies assisting in fraud protection or investigation. I did the Level 2 Customer Service Practitioner course. The company helped issue credit for this matter to purchase a new item as soon as possible. Thanks for your feedback. From time to time, we may restrict access to some parts or all of this Website. Do you agree with Lucy in the Sky's 4-star rating? No! You either have to be put in a que in live chat with at least 100 people ahead of you or wait 48 hours for someone to respond to your email. -Kate, Best part is, I still see ads on Instagram for this item which isn't even available. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If you please email us at resolution@lucyinthesky.email we can assist you with a return. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Products used:Dresses- tried to use but material was see through and sizes incony, Hi KA, If you need your dress for a specific date you might want to find a different one. I love Lucy in the sky ! I am beyond disappointed in this company and its respect for its customers. Well look into the stated issue and will work out a way to resolve the situation asap! | Read 5,941-5,960 Reviews out of 6,586 For example, the Trustpilot rating is 4.2 stars, which is an average of over 6,000 reviews. You must not establish a link from any website that is not owned by you. Not Available. If you need specific product measurements or have further questions, please email us at. There is no phone number and the chat has been disabled. Thankfully I was smart enough to purchase via PayPal and after 2 months I received my money back from PayPal. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. What a terrible return policy for a online store. Live chat is never available, no phone # to call to speak with anyone, and does not reply to e-mail! Hi Carol, Thanks for your feedback. Please email us at resolution@lucyinthesky.email so we can look into this for you. These government-sponsored enterprises provide more than $7.3 trillion in funding for the U.S. mortgage markets and financial institutions. Our cut-off for same-day express shipping is 1pm Pacific Time. I regret buying anything from them. The cost of foreign products and services may fluctuate. Besides that, the customer review rating on Better Business Bureau is 2.8-stars. Hi Hailey, Thanks for your feedback. I have twice ordered from this website (years apart) and both times my items were not sent out. 7) A group called John Fred and his Playboy Band had a #1 hit in 1968 with "Judy In Disguise (with Glasses)," a song that was a parody of "Lucy.". Beyond disappointed. -Kate. Normally, I don't like ordering online because of how hard it is to return stuff but this was super easy! Get Sky Broadband - 08442 411 653. I placed an order and was waiting for more than a month. The dress did not fit correctly and they will only give you credit no refund. Depending at which stage your order is at, we may be able to adjust it accordingly. International delivery is 5-10 business days. Just enclose your order details in your return package and send it back to our Return Address below: LUCY IN THE SKY Incredibly scammy and misleading. 0800 230 0202. ; Text is available under the Creative Commons Attribution-ShareAlike License 3.0; additional terms may . We ask for your name, telephone number, home address, email address and age forcompetitions, prizedraws, or newsletter sign ups. Hi Kaylyn! How often does the website restock? Not only are the dresses from the site super cute and have good variety of styles, length, and color, but the customer service is amazing as well. Gain trust and grow your business with customer reviews, Made and Designed in Los Angeles - New Arrivals Weekly. They are constantly moving as not to get found. You can reach out to us via email at shop@lucyinthesky.email or via Live Chat during our business hours. If you believe your item is faulty, please contact our Customer Service team viavia email to shop@lucyinthesky.emailwith your order number, photo of the fault and a brief description. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6-12 business days internationally (not including any potential customs delays or remote locations). Published by 9138-4529 Quebec Inc. on 2022-08-31. Oh no! Lucy In the Sky does not provide a direct phone number to contact the company, making it difficult to communicate with customer service when all the emails you receive are automated. Merry S. was very kind and answered all my questions quickly, and resolved all my concerns. Absolutely terrible customer service. I ordered a few dresses a couple weeks back for a date party, but one of them ended up being a little bit too short. I ordered 4 items and once I received 2 of them and saw how bad the quality was. Please note we cannot ship express orders to University/PO Boxes. I use the chat feature and they told me that the dresses would arrive within the next three weeks. CABLE TV. Do you agree with Lucy in the Sky's 4-star rating? WHAT INFORMATION DO WE SHARE WITH OTHERS? I threw out all the clothing. . Service 527 Free FedEx Shipping, over US$75. Us either! I am now out $50 with my only option being to choose another ill-fitting, cheap piece of garbage. The woman who emailed me back gave no explanation to why my dresses didn't come and only told me that she cancelled my order. Facebook is showing information to help you better understand the purpose of a Page. Sky's customer service number. If our system does not recognize your email, it means that you may not have registered an account - you can register an account with the same email used to place your order originally, to have access to all your order information. Do not purchase from Lucy in the Sky. Categories. These Sky contact numbers are available between 8am and 10pm every day of the week, and between 8am and 9pm on weekends. There are a number of Sky departments, and you can usually make your way to the right one through the main customer services contact number which is 0333 7591 310. These linked sites have separate and independent privacy policies. We are not doing wholesale at this time. I chatted with Maria D. about my order and she was extremely helpful and answered my questions promptly and clearly. Any currency conversion are for reference purposes only. Please email us at resolution@lucyinthesky.email so we can assist you further. Also no updates on arrival or even if I will ever get it. Distraught in Australia, she takes comfort in her friends' happiness and turns her sights onto the surfer (and best friend's brother) Nathan. If you still cannot locate it, you may have entered your email incorrectly - reach out to us at shop@lucyinthesky.emailor via Live Chat during business hours and we will resend you your confirmation. There was an error with the shipping option which meant it would take longer than the date i was shown.The agent was polite and professional and pointed out my mistake on the payment page. These used to work but not sure if they are still valid numbers. Find top links about Lucy In The Sky Login along with social links, FAQs, and more. Her real name is Carmen and she is secretive about her backstory. Orders and upgrades. Find out how we combat fake reviews. This document governs your relationship with www.lucyinthesky.com (Website). All of our styles are designed at our offices in Los Angeles, and produced excusively in-house domestically and internationally. They wasted no time taking my money but today is 10/7 and I have not received a tracking number and they have not replied to my last email I sent them yesterday. Check out what 6,964 people have written so far, and share your own experience. Ive personally only ordered dresses with a specific ship by date snd they usually come within 3 - 4 days. -Kate. Did all refunds go to store credit or were some people able to get a full proper refund? Yes. Contact BT for help and support with your BT broadband, TV, home phone or mobile. I understand this is a busy time of year but so many girls are buying homecoming dresses that won't arrive in time. When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. Order took over 2-4 weeks to be delivered. This company responds to reviews on average within 5 days. Buybook, Radieva 4, Sarajevo 71000, Bosnia and Herzegovina. We may also send you from time to time (by email) information about products and services and details of promotions and special offers from Lucy in the Sky, Inc. Calls to these numbers are free for Sky Talk customers, but for Eir customers' calls can cost up to 5.3 Cents per minute, plus a 9.7 Cent connection fee. We ordered a dress on 9/6. Prom season is here, and you deserve to look and feel amazing for your big party! - Verify the shipping address provided - if there is an error, you would need to reach out to DHL GlobalMail or USPS to see if it is possible to update your address. -Kate. I will absolutely be reordering a new size and be a returning customer! Any trade marks/names featured on this Website are owned by the respective trade mark owners. I HAVE NOT RECEIVED MY ORDER. You agree to indemnify, defend and hold harmless www.lucyinthesky.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. Not only was she patient but she was quick and so attentive. -Kate. I had to do a charge back from my credit card company to get my refund back. I loved 1/2 dresses I bought. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. Lucy In The Sky Login. Trying to do a quick exchange because you can't do returns and my daughter needs a replacement dress within 2 weeks. I ordered my dress september 13 it's now october 1. is it supposed to take this long? They don't offer refunds, only store credits and when you use the store credit to buy something you have to pay for shipping and the item never arrives. Please note that we do pay for all shipping and delivery costs; but for international orders, taxes and/or duty fees may be charged on delivery of the order by your local government. Horrible customer service. They have horrible customer service and cannot call because it's a bogus phone number. Free Returns for United States Customers. I have been shopping online for over 20 years and have NEVER been tricked into accepting a store credit. Daughter bought a dress for homecoming from this site. I am very disappointed as will now have to cancel and wait for our money, which sounds like from reviews takes awhile. For international purchases with specific credit/debit cards, your bank may charge an international transaction fee. We're so sorry about the delayed style. -Kate. Please email us at resolution@lucyinthesky.email so we can assist you sooner. If you had a faulty style/quality issue- you just need to send us a photo of the issue and we can find a resolution. Our business hours are 8am to 4:30pm Pacific Time, Monday to Friday, excluding U.S Public Holidays. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paid. Lucy Harley-McKeown; Jessica Clark; . Please use the following size guide to help determine your size of clothing. Really bad. -Kate. There are no fees if you pay on time. The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.lucyinthesky.com or its licensors and are protected by copyright laws and treaties around the world. Takes forever to ship and zero response from Customer Service, Late delivery, low quality and useless customer support. Intellectual Property, Software and Content. We'd love to make sure we make this right and find a resolution. They weren't rude per se, but they were deeply unhelpful. We'd suggest to reach out to us via our Live Chat during business hours for more specific information:) Alternatively, if you create an account under the 'My Account' page with the same email you used in your order, you can see all your orders under the 'My Order History' section. i am from spain. We do not have a customer service phone number at this time - feel free to reach out to us at shop@lucyinthesky.email or resolution@lucyinthesky.email:) Lucy in the Sky Liverpool Claimed Review Save Share 333 reviews #16 of 1,353 Restaurants in Liverpool Cafe British Vegetarian Friendly Exchange Street East Unit 2, Imperial Court, Liverpool L2 3PQ England +44 151 236 9447 Website Open now : 09:00 AM - 3:30 PM COVID-19 update: See the added health and safety measures this property is taking. It fits exactly to measurements specified in the skirt section for sure! Why would I need store credit when I already purchased the 3rd dress. I DO NOT RECOMMEND THIS COMPANY! My learning training provider was City and Guilds. For more specific information or any delivery concerns for any U.S Orders, you can reach USPS Customer Service below: Email: https://www.fedex.com/en-us/customer-support.html. | Read 5,961-5,980 Reviews out of 6,593 I used the chat feature again in January to try to figure out where my two other dresses were. I've never encountered an online retailer like this. We're so sorry to hear about the order. Live Chat available 24 hours a day, 7 days week, through the icon on the bottom right. I'm wanting to buy the starstruck strappy dress, should i size up or get my normal size? Again, reach out to us at resolution@lucyinthesky.email and we'll follow this up:) People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Shop Lucy in the Sky Ordered my daughter a winter formal dress. Funding Rounds Number of Funding Rounds 9 Total Funding Amount $144M. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. Please email us at resolution@lucyinthesky.email if anything else. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. Please email us at resolution@lucyinthesky.email if anything else. Good Luck! Go to our site to chat with our support team or email us at support@lucy.co! Tip for consumers:Do not order from themif u feel like u have to atleast use PayPal when checking out so when u dont receive ur dress PayPal will return ur money after waiting months from original purchase date. It has been such a negative experience. Ordered 4 dresses in August 2022 for several events (totaling over $300). This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. We do make it as transparent as possible indicating it on our FAQ to be read prior to ordering and easily on every individual dress page.You can email us at resolution@lucyinthesky.email if you need further assistance. Luckily I was able to return it and get store credit pretty quickly. We cover the cost of all domestic return shipping for all styles. Update 2/28 - Kate, I already received a response earlier today from your 'resolutions' team and they refused to refund for the 2nd dress. Now it's scheduled to be sent 4 weeks after it was first supposed to arrive. Not Available. WILL I BE CHARGE CUSTOMS FEES OR TAXES WHEN I RECEIVE MY ORDER? . -Kate. She contacted the customer service email on 10/6 and received no response; tried again on 10/10 with no response. Search Full List of Executives. All international orders are shipped with DHL International Packet Plus. If you have any other questions, feel free to reach out to us at resolution@lucyinthesky.email:) Extremely disappointed and feeling like they stole from me. What Is Lucy in the Sky? -Kate, it was my first time ordering from Lucy in the sky. You can email us at resolution@lucyinthesky.email! Thanks for your feedback. Hi Sonam, Thanks for your feedback. I greatly appreciate the customer support 24 hour 7 days a week chat box. This site promises to ship an item by a certain date. - Kate. Lucy has a story. I ordered a dress on 9/18. We would suggest to double check your card details. If you have not received your order by the end of your delivery timeframe, we'd suggest following the steps below as they are solving the majority of delivery issues: - Check again the email you received from us regarding your specific shipping information. Please email us at resolution@lucyinthesky.email so we can assist you further. I reached out to customer service numerous times and have not had a response. Both dresses arrived back to back and they looked nothing like it did online. For my troubles, I've been offered a $25 store credit. Thanks for your feedback. Her father has died in Ohio and she needs a place to stay before going off to college in the fall. I ordered almost a month ago and only received emails saying we got your order or we received your chat and will respond within 72 hours. Thanks for your feedback. Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Finally, the Trust Mamma rating is four stars. Saved jobs Please read the product description of each item carefully before purchasing. -Kate. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. All orders are charged in USD - our website may show you the estimated equivalent amount in your local currency (this can be changed under 'My Account' of the website. "Lucy in the Sky with Diamonds" is a song by the English rock band the Beatles from their 1967 album Sgt. Verification can help ensure real people write reviews about real companies. They said they will refund me within 10 days without any explainations for their lateness. HOW DO I CHECK DELIVERY STATUS OF MY ORDER? www.lucyinthesky.com retains the right to refuse any request made by you. If you need help with returning we do have our returns in our FAQ. where you can enter your landline number to check the service. Do not buy from them. BEWARE. Hans from Lucy in the Sky was veryprofessional, quick to respond and delivered great customer service. Lucy In The Sky Cafe Claimed Review Save Share 260 reviews #7 of 214 Coffee & Tea in Kuala Lumpur $$ - $$$ Cafe European Vegetarian Friendly 167 Jalan Tun H S Lee, Kuala Lumpur 50000 Malaysia +60 3-2022 1526 Website Closed now : See all hours See all (160) Ratings and reviews RATINGS Food Service Value Atmosphere Details PRICE RANGE $3 - $8 Mar 16, 22 (Updated: Sep 23, 22) We therefore have no responsibility or liability for the content and activities of these linked sites. Hi Matilde, Store credit took weeks. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.

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